Tell us what you need.
The task, the place and your deadline. A short message is enough to start.
YOUR LOCAL HELP IN CHINA
You’re there.
We’re here.
Get things done in China, with a little help from our English-speaking team in Shanghai.
English communicationClear quotesReal people
BASED IN SHANGHAICONNECTED TO YOUR TASK ↗
Pick it up.Make the call.Check the details.Keep you in the loop.
01 — WHAT WE DOSmall tasks.
Small tasks.
Long distances.
Some things just need someone in China.
Here’s where we can help.
01 /
Get your things back.
Item recovery & shippingLeft something in China? We help contact the venue, arrange collection and explore shipping options.
Explore this service02 /
Get a local answer.
Local enquiries & coordinationNeed to reach a Chinese seller or venue? We ask the questions and explain the answers in English.
Explore this service03 /
Bring a find closer.
Shopping & collection assistanceFound a specific item? We help with seller enquiries, agreed purchases, pickup and onward shipping.
Explore this service04 /
See it from here.
On-site visits & photo reportsNeed someone at a location? We follow your agreed checklist and send back photos and practical observations.
Explore this serviceSomething else in mind? Tell us about it
02 — A SIMPLE WAY TO GET STARTEDOne task.
How we work One task.
Three clear steps.
Agree the details.
We confirm availability, the work included, timing and a clear quote.
Follow the progress.
Receive the agreed updates, photos and completion records, in English.
03 — CLOSE TO THE WORKShanghai roots.
Shanghai roots.
A wider reach.
Shanghai is our base. Your task could be elsewhere.
We welcome enquiries across mainland China and confirm the practical arrangements for each location. You’ll know who is handling the work and what any travel will cost before you book.
Tell us the location04 — THE PEOPLE AT THE DESK
Meet Arvin & Felicia.
A two-person team. A direct conversation.
Local help, explained in English.
LOGISTICS & ON-SITE TASKS
Arvin
Practical help on the ground, with a focus on logistics, collections and on-site tasks.
COMMUNICATION & COORDINATION
Felicia
English communication, purchasing assistance and travel arrangements, helping keep the details connected.
A FEW THINGS YOU MIGHT WONDERBefore you
Before you
say hello.
Do I need to be in China?
No. You can get in touch from overseas. We assess what can be handled remotely or through an authorised visit before accepting the task.
Can you help outside Shanghai?
Yes, you can enquire about any location in mainland China. We confirm availability, the person carrying out the task and any travel costs before booking.
How much does it cost?
We quote each task after reviewing the work, location and timing. Service fees and agreed expenses are listed separately. Sending an enquiry is free.
Can you send an item to another country?
We can assess and coordinate suitable shipping options. Availability and cost depend on the item, destination and carrier requirements. Shipping is quoted separately.
What if something changes?
We explain the change and ask you to approve any extra paid work before continuing. Completed work, cancellations and unused expense funds are addressed in the quote.
Can you help with an urgent task?
Tell us your deadline and time zone. We check the arrangements before confirming whether we can meet it. An enquiry does not automatically reserve a same-day visit.
LET’S START WITH YOUR TASK
Tell us your task What needs doing in China?
Tell us what, where and when. We’ll take it from there.